As COVID-19 continues to ramp up our use of virtual communications, it is making us even more aware of how much gets lost in technological translation. The inherent absence of body language, vocal intonations, facial expressions and context when communicating through digital devices creates blind spots both for businesses trying to understand customers and people…
SO MUCH OF OUR DAILY COMMUNICATION IS NONVERBAL, AND THAT MATTERS – A LOT. Our nonverbal communications – such as facial expressions and tone of voice – communicate so much meaning beyond the words we say. But these nuances are completely lost when we communicate through smartphones and other technologies, which is happening now more…
Artificial intelligence is advancing at a rapid rate – and it’s everywhere! From our smartphones to our wearables, AI is now a constant fixture in 21st century life. But while applications such as Alexa and Siri have the ability to answer basic questions, they still lack qualities that make them truly useful to us. In this…
